Me: here’s a link to a Google doc with the changes as we did last time. Them: I will not open it and you must send me an excel file version via email because last time you didn’t give me edit access. Me: I did, (and I even sent it in the doc we used before so you definitely do) but here’s the doc so you have no excuse not to start now. Them: I have some questions so I’ve uploaded the file as a Google doc. Me: 😡