One of my big challenges at work now is stopping ideas falling through the gaps.

We’ve had a lot of ideas for ways to improve what we do, but sometimes they get forgotten in the day to day running.

So I’m moving to close those gaps. No more “cool idea let’s do it later.” But “okay, what’s next? What does this actually look like? Who is responsible?”

Part of sharing this is to hold myself accountable if we don’t close the gap.