I think we're doing the anti-best approach...

Best communication channels to provide content/web design updates at my work. 1. A document with comments/track changes.
2. Project management system with comments/attachments etc 3. Email, so there is an easily found record later. 4. Real-time chat application like Slack. (I’m open to hear about better ideas)

I haven’t counted to know for sure, but I’m fairly certain that our usage is reversed. From what I’ve heard about Cal Newports new book (a world without email) he seems to advocate for moving from email and real-time chat tools to those more asynchronous and focused channels.

I’m certainly wondering how I can encourage more of that at work.